Individual Systems - Alerts |
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Initially, alerts have a status of 'New', and both 'New' and 'Acknowledged' alerts will contribute to the appropriate alert count within the key indicators. The status of alerts can be manually changed between 'New', 'Acknowledged' and 'Resolved' as appropriate. Alerts can be automatically deleted after a set period of time, unless they have been selected to be retained. For alerts generated as part of ServerAssist's event log monitoring, right-clicking on an alert, and selecting 'Add an event filter...' from the context menu will start a wizard that automates the process of creating event log filters, providing a simple method for responses from irrelevant events to be suppressed.
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