Settings - External Servers


The external server settings control how ServerAssist sends e-mails, the details of any installed GSM model and where internal data is stored.

SMTP Server

In order to send e-mails, either as part of a response or when generating a scheduled status report, ServerAssist hands off all mail to a configured SMTP server for further processing and delivery. Note that if the SMTP server becomes unavailable, e-mails will be queued automatically, and delivery retried periodically.

GSM Modem

If a GSM modem is installed and configured, ServerAssist can send SMS messages as part of a response to a monitored incident. The GSM modem will require a driver that presents a virtual COM port that connects to the modem.

Data Storage

By default, ServerAssist stores performance, alert and event data in its internal database. This is a Microsoft Jet 4.0 database, and can be freely queried using a number of third party tools. Should a high-performance or large volume data store be required, ServerAssist can store data in an external OLE DB data store. Note that all data stored is keyed by the name of the computer from which the data came - this makes it possible for one external data store to be used by multiple computers each running ServerAssist.