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ServerAssist can respond in a number of different ways when a monitored
incident occurs on a server. Responses can be a combination of notifications
and actions taken on the server itself, triggered when a monitored incident
occurs. Scheduling flexibility allows different actions to be carried out
based on the time and day of the incident. Note that a single monitored
incident can have multiple response actions associated with it.
The supported response actions are:
- Log to the internal alert list
- Log to the Windows Application event log
- Send an HTML-formatted e-mail to one or more e-mail addresses
- Send a text-only e-mail to one or more e-mail addresses
- Run a program or script
- Start, stop or restart a service
- Restart or shut down the computer
- Send an SNMP trap
- Log to a syslog server
A
condition
can be applied to an individual response action, allowing
incident-specific responses.
The text used when logging to the
alert list, the Windows application log
or a syslog server can be
customised if required, and both
the subject and body of text and HTML-formatted e-mails can also be customised. When sending a text-based e-mail, a large
message can be split into several smaller messages; useful when the ultimate
destination for the message is a handheld device such as mobile phone or
pager.
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